Cancelations and Refunds​

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• A full refund of course fee minus £150 will be provided to the student should the student wish to cancel their course at least 2 weeks before the course start date.

• If your cancellation is due to your visa application being refused you will need to provide documentary evidence from the relevant embassy before any refund can be considered as follows: You must return your letter of enrolment. Once we have received a copy of all pages of the visa refusal letter including the last page with the signature of the Entry Clearance Officer & date of refusal, plus our original letter of enrolment, we will refund all monies received minus bank charges. If you have booked and paid through a representative the refund will be made to the representative.

• If the school cancels the booking because for being unable to open, you can receive either a full refund, or a credit note valid for 2 years from the course start date. Any accommodation fees paid will be refunded in full.

• Cancellation of a course after the start date will result in no course refund except the homestay fees less 20%.

• Once a visa stamp of any kind has been given as result of the letter of acceptance no refund is possible.

• Students who try to obtain their visa by deception by providing false information or documentation will receive no refund.

• Once a course has started no refunds will be provided under any circumstances.

• Any refunds due to a student must be requested within 12 months from course start date, after this date the funds will expire. The expiry date is non-negotiable.

• If you choose to stop your course early, your tuition and materials fees are non-refundable under any circumstances.

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Please read our full terms and conditions for more details

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